Privacy policy

CELANDIS™ New York ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.celandis.com (the "Site").

1. PERSONAL INFORMATION WE COLLECT
• Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, payment confirmation (processed securely via 256-bit encrypted Shopify Payments/Stripe—we never store your raw credit card numbers), email address, and phone number.
• Device & Advertising Pixel Information: When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies/pixels installed on your device (including Meta Pixel and Google Analytics) to measure advertising conversions and optimize our marketing campaigns.

2. HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information and Device Information we collect to:
• Fulfill, ship, and provide tracking updates for your Celandis™ order;
• Communicate with you regarding customer support requests at support@celandis.com;
• Screen orders for potential risk or fraud; and
• Measure and improve the effectiveness of our digital advertising campaigns (including serving relevant retargeting advertisements on Meta/Facebook/Instagram).

3. SHARING YOUR PERSONAL INFORMATION & OPT-OUT RIGHTS
We share your Personal Information only with essential third-party service providers required to operate our store: Shopify (our e-commerce platform), our US fulfillment laboratories, and advertising analytics partners (such as Meta Platforms, Inc.). We never sell or rent your personal contact information to third-party data brokers.
• Opting Out of Targeted Advertising: You may opt out of targeted advertising at any time by visiting Facebook Ad Settings (https://www.facebook.com/settings/?tab=ads) or the Digital Advertising Alliance’s opt-out portal (http://optout.aboutads.info/).

4. YOUR PRIVACY RIGHTS (CCPA / GDPR)
Depending on your state or jurisdiction of residence, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise this right, please contact us at support@celandis.com.

5. CONTACT US
For more information about our privacy practices, or if you have questions, please contact us by e-mail at support@celandis.com.